RAM Maximum Capacity Supported and Type

[yohanim]

Hi there

I recently wanted to upgrade my RAM from 16to 32 gigs. My question is how much RAM capacity that supported for this laptop? Also the Type of RAM. Can I use 3200 Mhz instead off 2400 Mhz?

My default RAM is 8GB SK Hynix 2400MHz x 2. 

My Laptop Specification

General specifications

Operating system

Windows 10 Home 64-bit Version: 18363.1256

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Microprocessor

Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz

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System memory

16 GB

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Memory slot 1

8GB SK Hynix 2400MHz

Memory slot 2

8GB SK Hynix 2400MHz

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System board

8259 83.72

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System BIOS

F.55

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Video

Graphic device 1

extension Graphics Adapter

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Version

1.1.185.69 (10/1/2019)

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Graphic device 2

Intel(R) HD Graphics 630

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Current resolution

1920 x 1080

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Refresh rate

60 Hz

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Version

22.20.16.4836 (10/17/2017)

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Graphic device 3

NVIDIA GeForce GTX 1050 Ti

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Version

30.0.14.7219 (9/23/2021)

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Audio

Device 1

NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

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Status

Enabled

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Driver

nvvad64v.sys

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Version

4.13.0.0

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Device 2

Realtek High Definition Audio

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Status

Enabled

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Driver

RTKVHD64.sys

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Version

6.0.8940.1

Thank you

[yohanim]

I wanted to upgrade from 2x8 Gigs to 2x16 Gigs with total 32 Gigs.
Based on this user manual https://h10032.www1.hp.com/ctg/Manual/c05357609.pdf

I just have maximum of RAM 16 Gb. My problem is I required more RAM since I use this laptop for Android Development (Need more on emulator) and 2x8 Gb is not enough.
Currently that RAM installed is 8GB SK Hynix 2400MHz x 2.

My Question is, Can we use 16 Gb x2 Memory System on the Maximum 16 Gb Laptop? What happened If I just force to use the 16x2?
Thank you Mate!

[Paul_Tikkanen · Accepted solution]

Yes, since your notebook has an Intel i7-7700HQ processor, it will support 2 x 16 GB of DDR4-2400 CL17 memory.

You can run this command to confirm that your notebook will support 2 x 16 GB of memory:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

A recommended 16 GB memory chip:

Crucial 16GB DDR4-2400 SODIMM | CT16G4SFD824A | Crucial.com

If you can't get DDR4-2400, then the DDR4-3200 chip will work, and it will automatically bridge to 2400 MHz.

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

[yohanim]

Hi

Thank you for your reply. After running your command here is the result

wmic memphysical get maxcapacityEx
MaxCapacityEx
33554432

Does it mean that I can running 32 GB (16x2) of ram? I mean the system will read my ram 32 GB and not 16 GB or the laptop can boot up. 

Also, Is there anything bad happened when I use 32 GB of RAM or the worst scenario? 

> If you can't get DDR4-2400, then the DDR4-3200 chip will work, and it will automatically bridge to 2400 MHz.

Does it mean my laptop only support for 2400 Mhz?

Thank you for your help

[Paul_Tikkanen]

You're very welcome.

Yes, the report is telling you that the notebook supports 32 GB of memory--16 GB in each slot.

There is no downside to installing 32 GB of memory in your notebook, other than the cost of the memory.

Your notebook's processor can only run the memory at a maximum speed of 2400 MHz.

If you install DDR4-2666 CL19 or DDR4-3200 CL22 memory, it will automatically bridge to 2400 MHz.