• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-14-2017 11:03 AM

HP Recommended
Product: Stream 11-r014wm
Operating System: Microsoft Windows 10 (64-bit)

My task manager shows that there is one slot of RAM available yet I thought it was onboard and non-upgradeable? If possible then how do you do this? (I would like at least 8 GB of RAM)

1 person had the same question
1 REPLY 1

‎04-14-2017 11:22 AM - edited ‎04-14-2017 11:23 AM

HP Recommended

Hi,


One RAM module (1 slot) that came with the notebook is soldered on to the motherboard, cannot be upgraded or replaced. It comes with the board

Page 1, 2, 49-51: memory module is on board
http://h10032.www1.hp.com/ctg/Manual/c04795670

FRU remove/replace: you can see there is no separate memory module removal or replacement guide given
https://h20574.www2.hp.com/results.htm?SID=8499339&MEID=0ADC30FF-E14D-4444-B7A0-1D19B241344B

Specs: https://support.hp.com/in-en/document/c04870321


Regards

Visruth

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.