RAM Upgrade

[CessnaPilot]

Hi 

I am looking to boost the RAM on my HP Pavilion - 15-cw1017na

As far I am aware I currently have x2 4gb sticks. Would it be possible to insert x2 8gb sticks? 

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the link to the service manual for your notebook's model series.

The memory upgrade info can be found in chapter 1.

http://h10032.www1.hp.com/ctg/Manual/c06248787

The way I read it, you can install 2 x 8 GB of DDR4-2400 memory on models with the Ryzen processors.

[CessnaPilot]

Hi Paul 

Great thank you for the info and clarification.

My model has Ryzen 3 & Radeon Graphics

[Paul_Tikkanen]

You're very welcome.

[CessnaPilot]

Looks like the memory cannot be upgraded? Non Customer Serviceable according to the manaual

Yet it does state the parts number for 4gb & 8gb units?

[Paul_Tikkanen]

Hi:

The Two SODIMM memory module slots, 'non-customer-accessible/non-upgradable,' means that HP doesn't want the customers to upgrade the memory themselves.

Read chapter 5 of the above service manual for the memory removal and replacement procedure, and if you feel you can do the job yourself without breaking anything in the process, feel free to do so.

I recommend buying a $10 set of notebook pry tools to facilitate opening the case without marring or scratching the plastic.