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‎08-24-2017 06:52 PM

HP Recommended
Product: HP Notebook 14-an013nr
Operating System: Microsoft Windows 10 (32-bit)

What is the max recommended RAM upgrade on this notebook. It has 4GB now but is very slow. Can I go to  8 or 16GB?

1 ACCEPTED SOLUTION

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‎08-25-2017 07:39 AM

HP Recommended

@bjn23

 

Looks like 8GB max.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c05227925

 

Look at page 1-2

 

REO

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7 REPLIES 7

‎08-24-2017 07:10 PM

HP Recommended

@bjn23

 

If you are running a 32bit OS then 4GB is max???

 

REO

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‎08-24-2017 07:20 PM

HP Recommended

How do I find whether it is a 32bit or 64bit?

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‎08-24-2017 07:26 PM

HP Recommended

@bjn23

 

Right click on START then click on SYSTEM.

 

There you should see 32bit  or  64bit.

 

REO

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‎08-25-2017 02:36 AM

HP Recommended

Thanks REO;

It is 64-bit. Sorry I took so long to respond. Had to go to work. It seems to be upgradeable. I opened it up and there seems to be a twin slot for another ram card, but I'm a rookie at this and am unsure and dont want to break it. Is this what it seems?

Thank you for your time.

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‎08-25-2017 07:39 AM

HP Recommended

@bjn23

 

Looks like 8GB max.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c05227925

 

Look at page 1-2

 

REO

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‎08-25-2017 10:53 AM

HP Recommended

Thank you very much REO. You have been a tremendous help. I hope you don't mind if I bug you from time to time as I try to learn.

bjn23

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‎08-25-2017 11:12 AM

HP Recommended

@bjn23

 

Mark my last post as SOLUTION.

 

When ever you need help we will be here.

 

REO

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