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‎04-03-2019 05:41 PM

HP Recommended

I chose the" create recovery media". However, I messed up when I switched the HDD with the SSD and the recovery partition is not on the new drive. As a result, although I have a USB drive with the recovery media I can not use it without the recovery partition. I am truly sorry to look so incompetent. Everything is working fine now. I have a 2 TB SSD for my D drive. When my M.2 SSD comes I may have some trouble. I want to put the operating system on it without losing any files. Also, this is ambitious of me, I would like to restore the recovery drive. 

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‎04-04-2019 03:43 AM

HP Recommended

I have a radical question.

Can i do a factory reset and just start fresh with the 2 TB SSD and the 2 TB M.2 SSD installed in the laptop?

I won't mind downloading all my programs from scratch.

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‎04-05-2019 01:17 AM

HP Recommended

If the recovery media creation finished successfully, you now have a USB recovery flashdrive that is capable of executing a factory image recovery. The first thing to do is copy all important data from the SATA ssd to an external storage device.

 

If you want the M.2 SSD to be the boot drive you will need to temporarily remove the SATA ssd.

Connect the recovery flashdrive to a USB port, boot to the recovery flashdrive and choose factory image recovery. The should initiate the process of creating the M.2 SSD as boot drive that contains an os and all other partitions that the PC was delivered with including a recovery partition.  When the process is complete, remove the recovery flashdrive. Power on the PC to ensure that it boots to the M.2 flashdrive.  Once that is verified as working properly you can reinstall the SATA ssd and use it as data storage.


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‎04-05-2019 03:39 AM

HP Recommended

Thank you very much.I sincerely appreciate you.

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‎04-05-2019 10:15 PM

HP Recommended

I have followed the steps to do a factory image reset. However, how will I know when the prcess is complete? I saw the login screen that said "Welcome Administrator". But the progress wheel kept spinning so I assumed there was a "loop" error. I powered on and off in an attempt to log in but finally received a message saying "installation not complete".

I am repeating the procedure. I would like to know will I receive an indication that the process is complete?

 

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