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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your memory is made to run at 1.35 volts which is better than 1.5 volts because it drains less power on battery. DDR4 (which is newer and you can't use it) is down to 1.2 volts so the engineers are making computers run on less and less power. Anyway, you need DDR3L-1600 SO-DIMM modules
8 GB memory module 693374-005
See p. 104. Your model is one of the ones where access to the memory slots requires you to remove the motherboard. Not for the casual laptop technician. Post back if you need more help and please accept as solution if its the info you needed.
HP Recommended
Your memory is made to run at 1.35 volts which is better than 1.5 volts because it drains less power on battery. DDR4 (which is newer and you can't use it) is down to 1.2 volts so the engineers are making computers run on less and less power. Anyway, you need DDR3L-1600 SO-DIMM modules
8 GB memory module 693374-005
See p. 104. Your model is one of the ones where access to the memory slots requires you to remove the motherboard. Not for the casual laptop technician. Post back if you need more help and please accept as solution if its the info you needed.
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