• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎06-19-2025 07:15 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15m-es0000 (268U2AV)

Hi, I use this PC as a secondary one and access a lot of heavy files which I have shared on my Google Drive.

I recently experienced some lag when I was working on Chessbase 17 (I am a Chess International Master and International Trainer).

I would like an upgrade to 16 GB Ram and 1 TB of SSD, is it possible on this PC?

Reply
1 REPLY 1

‎06-19-2025 07:57 AM

HP Recommended

Hi:

 

Yes, the notebook can support up to 2 x 8 GB of DDR4-3200 CL22 memory and HP offered NVME SSDs up to 1 TB in storage capacity.

 

The service manual is not available at this time.

 

 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.