• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-25-2020 11:49 AM

HP Recommended
Product: HP Laptop 15 -bs0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone.I want to upgrade the RAM memory for my old laptop hp 15 -bs0xx and I need your advice.
I want replace the current 4gb ram with 8gb ram and I know the compatible rams are 862398-855  8gb and 862397-855 for 4gb.What else is compatible with this model because I cant find the specified ram models.Thank you! 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-25-2020 12:59 PM

HP Recommended

Hi:

 

This would be a compatible 8 GB memory module for your notebook...

 

https://www.crucial.de/memory/ddr4/ct8g4sfs824a

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎09-25-2020 12:59 PM

HP Recommended

Hi:

 

This would be a compatible 8 GB memory module for your notebook...

 

https://www.crucial.de/memory/ddr4/ct8g4sfs824a

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-25-2020 02:24 PM

HP Recommended

Thats awesome!Thanks a lot.

Was this reply helpful? Yes No

‎09-25-2020 02:26 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.