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Hello,
I am looking into upgrading my RAM from 8gb to 16gb, Can someone help me out on what memory I should be buying. I have added some photos to help you out. I do have the space to add another memory card. I have done some web search using DDR4 -2401 but nothing comes up. My cousin told me that it might be a HP part only. Thanks
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hello @Kookla .
Your computer supports at most 16 gb of ram according to the information provided by Hp.
Compatible ram memories:
● 8-GB 862398-855
● 4-GB 862397-855
● 2 GB 864271-855
You can fit ram memories up to DDR4 2666 mhz or DDR4 2400 MHZ,
Compatible crucial brand ram memory:
I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).
HP Recommended
Hello @Kookla .
Your computer supports at most 16 gb of ram according to the information provided by Hp.
Compatible ram memories:
● 8-GB 862398-855
● 4-GB 862397-855
● 2 GB 864271-855
You can fit ram memories up to DDR4 2666 mhz or DDR4 2400 MHZ,
Compatible crucial brand ram memory:
I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).
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HP Recommended
HP Recommended
@Kookla .
It is a pleasure.
Best regards!
I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).
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HP Recommended
A Memory Upgrade That Gives More Designed to help your system run faster and smoother, this DDR4 SODIMM series offers up to the industry's fastest memory speed with 3200MT/s. Plus, DDR4 technology is up to twice as fast as its predecessor, DDR3, delivering more bandwidth and more energy efficienc...
HP Recommended
@Kookla .
The ram memory that you have indicated if it is compatible for your equipment.
I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).
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HP Recommended
HP Recommended
@Kookla .
You are welcome, take care and happy holidays.
I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
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