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- HP Community
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- RAM upgrade HP Notebook 15-bs0xx

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12-25-2021 09:15 PM
Hello,
I am looking into upgrading my RAM from 8gb to 16gb, Can someone help me out on what memory I should be buying. I have added some photos to help you out. I do have the space to add another memory card. I have done some web search using DDR4 -2401 but nothing comes up. My cousin told me that it might be a HP part only. Thanks
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12-25-2021 09:22 PM - edited 12-25-2021 09:23 PM
Hello @Kookla .
Your computer supports at most 16 gb of ram according to the information provided by Hp.
Compatible ram memories:
● 8-GB 862398-855
● 4-GB 862397-855
● 2 GB 864271-855
You can fit ram memories up to DDR4 2666 mhz or DDR4 2400 MHZ,
Compatible crucial brand ram memory:
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
12-25-2021 09:22 PM - edited 12-25-2021 09:23 PM
Hello @Kookla .
Your computer supports at most 16 gb of ram according to the information provided by Hp.
Compatible ram memories:
● 8-GB 862398-855
● 4-GB 862397-855
● 2 GB 864271-855
You can fit ram memories up to DDR4 2666 mhz or DDR4 2400 MHZ,
Compatible crucial brand ram memory:
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
12-25-2021 09:37 PM
@Kookla .
It is a pleasure.
Best regards!
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
12-25-2021 09:43 PM
@Kookla .
The ram memory that you have indicated if it is compatible for your equipment.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
12-25-2021 09:50 PM
@Kookla .
You are welcome, take care and happy holidays.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.