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‎11-24-2018 01:06 AM

HP Recommended
Product: ELITEBOOK 8740w
Operating System: Microsoft Windows 7 (64-bit)

I have  ELITEBOOK 8740w with 4G RAM im trying to ubgrade the RAM by using 2X8G RAM Kingstone  KVR1333D3s9/8G, i used only one in main slot and used 2X8 in 2 slots  all trials didn't work , the Power is on but windows is not starting . i used the Old 4 G in slot 1 and the new 8 G in 2nd slot , didnt work also ....any Ideas?

4 REPLIES 4

‎11-24-2018 01:16 AM

HP Recommended

Hi,

Do you have the quad coreprocessor in the notebook?

 

Let me know,

David

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‎11-24-2018 01:20 AM

HP Recommended

hi thanks for your prompt response , how i know that ?

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‎11-24-2018 01:26 AM

HP Recommended

ok i went to properties  i have intel(R) core(TM) i7 CPU  M620@2.67GHZ 2.67GHZ

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‎11-24-2018 01:49 AM

HP Recommended

Hi,

The notebook only accepts 4GB modules as we can see on page 2 of service manual. The quad core models have 4 slots and accept 16GB of RAM. Dual core models accept 8GB of RAM (2x4GB).

http://h10032.www1.hp.com/ctg/Manual/c02749041

 

Example of RAM:

http://www.crucial.com/usa/en/compatible-upgrade-for//elitebook-8740w-mobile-workstation-%28dual-cor...

 

Hope it helps,

David

 

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Please click on accept as solution if answered your question

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