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HP G62-460SX
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I would like to upgrade the RAM in my HP G62-460SX laptop from 3GB to 6GB OR 8GB. As per the product specification page, the maximum supported RAM is 4GB - https://support.hp.com/us-en/product/hp-g62-400-notebook-pc-series/4346237/model/5039293/document/c0...

 

But running dmidecode says it supports 8GB memory.The ouput is

 

 

# dmidecode 3.1
Getting SMBIOS data from sysfs.
SMBIOS 2.6 present.

Handle 0x001B, DMI type 16, 15 bytes
Physical Memory Array
	Location: System Board Or Motherboard
	Use: System Memory
	Error Correction Type: None
	Maximum Capacity: 8 GB
	Error Information Handle: No Error
	Number Of Devices: 2

 

 

So before buying the RAM I just want to check if my laptop really supports RAM more than 4GB. Thanks in advance for any help

3 REPLIES 3
HP Recommended

Hi,

Yes, it will support up to 8GB of DDR3 1066Mhz RAM.

 

You can see various configurations on page 1-1 of service manual:

http://h10032.www1.hp.com/ctg/Manual/c02542455

 

Hope it helps,

David

HP Recommended

Thanks for the reply. So I think I will go ahead with the upgrade. But just curious to know why only max 4GB configuration is menitoned under 'Supports the following configurations' in page 1-1.

HP Recommended

Welcome to the HP Support Community @cevoh

 

That could be an error:

 

Your specs say your model " G62-460SX " will take 4GB max memory.

 

G62.PNG

 

https://support.hp.com/us-en/product/hp-g62-400-notebook-pc-series/4346237/model/5039293/document/c0...

 

Best regards,

 

REO

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