• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP laptop model 14-bp059na
Microsoft Windows 10 (64-bit)

Hi,

I have an HP  Laptop HP laptop model 14-bp059na

It's extremely slow laptop hence  would like to upgrade the RAM from 4 to at least 8gb and more if possible

Can anyone please advise what the maximum RAM i can go to and also a Make and Product code of the type of RAM i need to purchase, as a replacement etc.

Thank you for any help .

Ala

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook has one memory slot and the max you can install is an 8 GB memory module in that slot.

 

You would have to remove the 4 GB memory module and replace it with an 8 GB memory module.

 

This would be a compatible 8 GB memory module for your PC.

 

Crucial RAM CT102464BF160B 8 GB DDR3 1600 MHz CL11 Laptop Memory: Amazon.co.uk: Computers & Accessor...

 

Below is the link to the service manual.

 

HP 14s Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Your notebook has one memory slot and the max you can install is an 8 GB memory module in that slot.

 

You would have to remove the 4 GB memory module and replace it with an 8 GB memory module.

 

This would be a compatible 8 GB memory module for your PC.

 

Crucial RAM CT102464BF160B 8 GB DDR3 1600 MHz CL11 Laptop Memory: Amazon.co.uk: Computers & Accessor...

 

Below is the link to the service manual.

 

HP 14s Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized...

HP Recommended

Thank you Paul for your prompt response. I will proceed as advise and hope it will increase the speed of my laptop.

 

Regards

 

Ala

HP Recommended

You're very welcome, Ala.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.