• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 - 14-cd0009la
Microsoft Windows 10 (64-bit)

Hey guys! 

Been rocking out to this notebook (HP Pavilion x360-14-cd009la) for almost two years now and it's great, but currently I've been needing to use more memory taxing programs like Photoshop and Illustrator, but I also need Edge open for my work, so I definitely need to upgrade the RAM (the notebook came with 4GB of RAM),  I'm just wondering if it is possible. I ran Crucial's scan and it couldn't find any suitable matches, my guess is that the "custom drivers"  the notebook came with are interfering. So I don't even know if it's possible to upgrade the RAM.

 

 

Anyone got any response or tips?

Stay safe!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You can upgrade to 16GB of DDR4 2400MHz RAM (2x8GB) even if service manual mentions 12GB

I actually believe u can max at 32GB 

Example of RAM

https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-x360-14-cd0004la

 

On page 43 of service manual you can see the steps to install the RAM

http://h10032.www1.hp.com/ctg/Manual/c06140017.pdf

 

 

You could also replace the Optane memory with a fast M2 PCIe NVMe SSD.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You can upgrade to 16GB of DDR4 2400MHz RAM (2x8GB) even if service manual mentions 12GB

I actually believe u can max at 32GB 

Example of RAM

https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-x360-14-cd0004la

 

On page 43 of service manual you can see the steps to install the RAM

http://h10032.www1.hp.com/ctg/Manual/c06140017.pdf

 

 

You could also replace the Optane memory with a fast M2 PCIe NVMe SSD.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.