• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-29-2022 09:17 AM

HP Recommended

Hi all,

I have a Notebook HP - 17-by0011ds with a standard 4GB Samsung 2400MHz RAM and I would like to upgrade the RAM to 16GB or more if possible but I do not know what type of memory unit is compatible with my laptop and I would like to know how much I can upgrade from my current 4gb.

I have already bought a 16GB memory but had to ship it back because it wasn't compatible. Anyone can please help me out with some useful links of compatible RAM to buy? 

 

Thanks much. 

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2022 09:31 AM

HP Recommended

Hi:

 

Your notebook only has one memory slot, and the max memory the slot can support is 1 x 8 GB.

 

HP - Compaq HP 17-by0011ds | Memory RAM & SSD Upgrades | Crucial.com

 

You can buy this memory at Crucial.it:

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial IT

 

Below is the link to the service manual.

 

Chapter 1 has the memory upgrade info:

 

HP 17 Laptop PC Maintenance and Service Guide

 

Intel processor specs:

 

Processore Intel® Celeron® N4000

 

 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎09-29-2022 09:31 AM

HP Recommended

Hi:

 

Your notebook only has one memory slot, and the max memory the slot can support is 1 x 8 GB.

 

HP - Compaq HP 17-by0011ds | Memory RAM & SSD Upgrades | Crucial.com

 

You can buy this memory at Crucial.it:

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial IT

 

Below is the link to the service manual.

 

Chapter 1 has the memory upgrade info:

 

HP 17 Laptop PC Maintenance and Service Guide

 

Intel processor specs:

 

Processore Intel® Celeron® N4000

 

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-02-2022 06:53 AM

HP Recommended

Thank you, very much appreciated. 

Was this reply helpful? Yes No

‎10-02-2022 06:53 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.