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HP Recommended

Hi all,

I have a Notebook HP - 17-by0011ds with a standard 4GB Samsung 2400MHz RAM and I would like to upgrade the RAM to 16GB or more if possible but I do not know what type of memory unit is compatible with my laptop and I would like to know how much I can upgrade from my current 4gb.

I have already bought a 16GB memory but had to ship it back because it wasn't compatible. Anyone can please help me out with some useful links of compatible RAM to buy? 

 

Thanks much. 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook only has one memory slot, and the max memory the slot can support is 1 x 8 GB.

 

HP - Compaq HP 17-by0011ds | Memory RAM & SSD Upgrades | Crucial.com

 

You can buy this memory at Crucial.it:

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial IT

 

Below is the link to the service manual.

 

Chapter 1 has the memory upgrade info:

 

HP 17 Laptop PC Maintenance and Service Guide

 

Intel processor specs:

 

Processore Intel® Celeron® N4000

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Your notebook only has one memory slot, and the max memory the slot can support is 1 x 8 GB.

 

HP - Compaq HP 17-by0011ds | Memory RAM & SSD Upgrades | Crucial.com

 

You can buy this memory at Crucial.it:

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial IT

 

Below is the link to the service manual.

 

Chapter 1 has the memory upgrade info:

 

HP 17 Laptop PC Maintenance and Service Guide

 

Intel processor specs:

 

Processore Intel® Celeron® N4000

 

 

HP Recommended

Thank you, very much appreciated. 

HP Recommended

You're very welcome.

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