Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post


RAM upgrade

HP Recommended
HP ENVY 15-ae105ur (P0G46EA)
Microsoft Windows 10 (64-bit)

Hello community!

Recently my laptop start BSODing quite often, and after memory checks with MemTest86 diagnostics tool it appears that on of the RAM module was corrupted .

There was two RAM modules installed from factory DDR3L PC3-12800 (800 MHz) 8Gb each from Micron Technology MT16KTF1G64HZ-1G6N1.

Thus I removed corrupted module. And for now it seems that it solves BSODing problem, but overall performance has been significantly reduced, because now I have only 8Gb of RAM.

And now I'm thinking what to do:

1) buy 8Gb  from another vendor with the same characteristics as mine and install it to my empty slot (which is not quite right as they say for proper dual-channeling), and I already found one  in local store with similar characteristics: Kingston 8GB DDR3 PC3-12800 (KVR16LS11/8)

2) buy pair of new 8Gb modules for proper dual-channeling (which is quite expensive)

looking at the second option I discovered that my Intel Core i7 6500U supports DDR4 memory modules, but I can not find proof that it will work on my HP ENVY 15-ae105ur (P0G46EA)

But I know you guys know how to find the proper guidance from HP. Can you please help me with this?

Level 21
Level 21
129,251 119,428 19,506 29,811
Message 2 of 2
Flag Post
HP Recommended



DDR4 memory runs at a different voltage than DDR3L memory, has a different number of contact pins, and the slot in the memory bar is cut in a different place to prevent the installation of the wrong specification memory.


Crucial memory is made by Micron, so the 8 GB DDR3L Crucial memory chip should work just fine with the remaining good one.


Memory RAM & SSD Upgrades | hp - compaq | envy 15-ae series | ENVY 15-ae105ur |


Buy the first one on the list.




Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation