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I ended up buying another laptop
I do think it's upgradeable though but just tell consumers it's not to avoid warranty claims.

The only part bugging me is that even in the service and maintenance guide they say 'Supports up to 8 GB max system memory'.

But just beneath that it says this, and I think if it lists 16 GB (8 GB x 2) that it should be possible:

8 GB (8 GB × 1)
12 GB (8 GB × 1 + 4 GB × 1)
16 GB (8 GB × 2)

 

 

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