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09-05-2017 02:06 PM
I want to increase the RAM from 16GB to 32GB, or more. I need the product number of the RAM that came with this. How or where can I find this animal?
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09-05-2017 02:25 PM
You have a 6th gen i7 processor and 16 gigs of DDR3 memory. The 7th gen laptops with DDR4 can take 32 gigs even though the official specs say 16 gigs is the maximum but DDR3 laptops really do max out at 16 gigs.
It uses DDR3L-1600 memory and this would be the HP Part number:
Memory module (DDR3L-1600): 8-GB 693374-001
16 gig DDR3L modules are made but very rare and very pricey:
Again, I am not saying this will work. 16 gigs is truly and actually the maximum memory you can have.
09-05-2017 02:21 PM
I think its is an HP ENVY 15t-j000 (CTO) and it sopports 16GB of RAM. Max.
Regards.
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09-05-2017 02:25 PM
You have a 6th gen i7 processor and 16 gigs of DDR3 memory. The 7th gen laptops with DDR4 can take 32 gigs even though the official specs say 16 gigs is the maximum but DDR3 laptops really do max out at 16 gigs.
It uses DDR3L-1600 memory and this would be the HP Part number:
Memory module (DDR3L-1600): 8-GB 693374-001
16 gig DDR3L modules are made but very rare and very pricey:
Again, I am not saying this will work. 16 gigs is truly and actually the maximum memory you can have.
05-20-2018 09:42 PM
05-20-2018 09:54 PM
Your machine should already have 4GB of RAM in one slot. Its specs
https://support.hp.com/au-en/document/c04923812
You can upgrade to 8GB by adding one more 4GB stick using the same specs of existing stick. Example
http://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/hp-14-ac146tu
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.