RECOVERY DISC STALLS

[LR7575]

A FIRST TIME FOR EVERYTHING - STARTED TO RUN RECOVERY TO GO BACK FROM WINDOWS 10 TO WINDOWS 7 REQUESTED BY A CUSTOMER --BOUGHT THE DISC SET FROM HP AWHILE AGO --- FORMATS THE HD QUICKLY, STARTS TO LOAD FILES BUT STOPS AT 8% IN--SOMETIMES CAN OPEN THE DRIVE TRAY AND CONTINUE BUT GETS TO 15% AND ITS OVER --STARTED OVER 3-4 TIMES -----NO LUCK---CHANGED DISC DRIVE---NO LUCK---CHANGED TO NEW HARD DRIVE---NO LUCK ---CLEANED THE DISCS ----- LAST RESORT NOW IS TO ORDER A NEW DISC SET ----WILL SEE WHAT HAPPENS--- ANYTHING ELSE THAT SHOULD BE DONE???

[CherylG]

Have you tested the memory? Not sure if that model has the diagnostics in BIOS for hard drive & memory.

[LR7575]

Diagnostics say RAM OK and hd Ok - I think i mentioned i changed hd and the ram was an additional new 8gb i added

It seems the only thing left is new discs ??

[CherylG]

Try running Recovery with the original ram configuration.

[LR7575 · Accepted solution]

TOOK OUT 4GB - NOW BACK TO ORIGINAL 8GB RAM -  NOT GOOD - COPY FILES FAIL @ 3.4.8.19% AND KEEP RUNNING BUT REPEATED 19% - 5 TIMES - KEPT RUNNING BUT NEVER ADVANCED ???

A NEW DAY TODAY - VERY FRUSTRATING  -  GOT A NEW SET OF RECOVERY DISCS JUST TO GET SOME COMPARATIVE DIRECTION  -  SHOULD HAVE SAVED MY MONEY - STALLS AT 5%

COME TO THINK BACK - A FRIEND OF MINE SAID THAT SHE HAD A DISC WITH (OFFICE 2010) ON IT AND THIS MACHINE WOULDNT READ IT ---THE MACHINES IN HER OFFICE ALL COULD READ HER DISC ---  WITH WHAT SHE SAID AND I RAN TWO DIFFERENT SETS OF RECOVERY DISCS THAT THIS MACHINE IS READING DISCS WRONG OR NOT AT ALL

 OK SUMMARY - HD AND RAM IS GOOD  - I SWITCHED THE OPTICAL DRIVE AND BACK AGAIN  --NEW RECOVERY DISC SET- NO DIFFERANCE------ I'M NOW TRYING IT AGAIN- THE DRIVE HAS BEEN RUNNING AND 15 MINUTES WE GOT 3%

IT JUST AINT WORKIN------------

+++++++++++++++++++UPDATE++++++++++++++++

WASN'T GIVING UP BY A LONG SHOT -SATURDAY STARTED RECOVERY AGAIN AND AFTER STARTING A FEW TIMES I GOT A MESSAGE THAT SAID NO BOOT (FROM THE OPTICAL DRIVE) SO IT APPEARS THAT THIS DRIVE WORKED SOMETIMES  (THE POSSIBLE REASON FOR THE STALLS???) ANYHOW PUT IN A NEW DRIVE AND STARTED TO RUN A NEW RECOVERY SESSION AND I SAT THERE AND BABY SAT THE FAILS ALL SATURDAY AFTERNOON AND EVENING.(GOD KNOWS WHY IT TOOK ALL AFTERNOON AND EVENING TO GET 58% FILE COPIES SO i CONTINUED ON SUNDAY AND A FEW FAILS BUT SO SLOW------

SUNDAY---MUCH OF THE SAME BUT WE ARE STILL GOING----MONDAY ITS DONE

PATIENCE IS A VIRTUE  AND I TELL ANYONE WHO IS RUNNING RECOVERY ---IF IT SAYS WAIT----WAIT

PS  I'VE RUN QUITE AFVEW RECOVERY SESSIONS BUT NEVER REMEMBER 3 DAYS TO GET IT DONE

[CherylG]

Wow, that took some patience. Glad to hear it "finally" paid off. Since you switched out the optical drive with same slow performance & the owner mentioned problems reading disc I would start to suspect the cable for the drive if you didn't try another- or more serious the controller on motherboard. If/when you ever need to run Recovery again I would suggest trying an external USB Optical drive.

Congratulations on completing the tedious job!

[LR7575]

NO MORE RECOVERY SESSIONS FOR THIS BABY (HOPEFULLY)

THANKS FOR LEADING ME IN THE RIGHJT DIRECTION