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‎07-19-2020 07:00 PM

HP Recommended
Product: HP Pavilion x360 Convertible 15
Operating System: Microsoft Windows 10 (32-bit)

 

Hey all. I got this convertible about a year and a half ago without the insurance for school. Recently the charging port got exposed and stopped working. I took it to a repair place (the only place open with this covid going on) and they charged me $50 to fix the port but left it exposed. Since getting it back the charging piece has come out again and stopped working again. Is there any hp fix-it places that i can send the computer without a warranty? Not to mention the screen is popping out of the frame on that same side. Is it worth fixing? What should i do?

1 REPLY 1

‎07-22-2020 07:00 AM

HP Recommended

Hi @Bri-yanah

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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