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HP ENVY 4 - 1100sl - P/N C0U78EA #ABZ
Microsoft Windows 10 (64-bit)

I need to replace battery for HP PC ENVY 4 ultrabook and the questions is : what is per part number of the battery?

is it possible to find the maintenance and service guide for this pc? 

Do you know where is it possibile to order the battery (the italian HP support partner is not helping me)

thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @GARDEN60,

 

The HP ENVY Ultrabook 4-1100sl uses a 4-cell, 52WHr 3.55AH Li-ion battery with HP Spare Part number 681949-001.

 

For replacement procedures, you do have the Maintenance and Service Guide, starting from page 43 of the manual, and you may also be able to find a relevant video on the HP Support YouTube channel. However, without the proper safety precautions and experience, computer part replacements can go terribly. Therefore, if you do not feel confident, I highly recommend you find a technician at a local computer repair shop. 

 

Furthermore, you can find parts through the HP Parts Store. You'll find the majority of parts available there but it's common for them to be back-ordered or unavailable. You may be able to find the part online through third-parties. 

 

HP also has authorized parts partners:

North America

Latin America

Rest of the World

 

Hope that helps.

 

Please Accept as Solution if this answered your question.


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

1 REPLY 1
HP Recommended

Hello @GARDEN60,

 

The HP ENVY Ultrabook 4-1100sl uses a 4-cell, 52WHr 3.55AH Li-ion battery with HP Spare Part number 681949-001.

 

For replacement procedures, you do have the Maintenance and Service Guide, starting from page 43 of the manual, and you may also be able to find a relevant video on the HP Support YouTube channel. However, without the proper safety precautions and experience, computer part replacements can go terribly. Therefore, if you do not feel confident, I highly recommend you find a technician at a local computer repair shop. 

 

Furthermore, you can find parts through the HP Parts Store. You'll find the majority of parts available there but it's common for them to be back-ordered or unavailable. You may be able to find the part online through third-parties. 

 

HP also has authorized parts partners:

North America

Latin America

Rest of the World

 

Hope that helps.

 

Please Accept as Solution if this answered your question.


I used to be an HP Expert. I no longer participate in this community.
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