• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-14-2026 01:02 AM - edited ‎03-15-2026 02:53 AM

HP Recommended

Hello Wizards,

 

I have old laptopHP Pavillion Notebook 15-n223eo

 

 

Is this model removable RTC/Cmos battery?

If there are is it CR 2032 ?

 

Where is that located it does not seems to be under keybord?

 

Thanks for any information 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-14-2026 06:23 AM

HP Recommended

Hi:

 

You have to remove the system board to get to the RTC battery.

 

I have attached the service manual below.

 

Chapter 3 has the RTC part number.

 

When you search the internet by the part number, it appears to be a CR2032 battery.

 

Chapter 6 has the RTC battery removal and replacement procedure.

 

 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎03-14-2026 06:23 AM

HP Recommended

Hi:

 

You have to remove the system board to get to the RTC battery.

 

I have attached the service manual below.

 

Chapter 3 has the RTC part number.

 

When you search the internet by the part number, it appears to be a CR2032 battery.

 

Chapter 6 has the RTC battery removal and replacement procedure.

 

 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.