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‎11-21-2019 12:26 PM

HP Recommended
Product: ProBook 455 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi I am new to the forum and have a question about memory upgrade. I have a ProBook 455 G4 that I am trying to upgrade from 4gb to 8 gb of ram. I bought a Corsair Memory DDR4-2400 and the laptop does not even boot to the bios. This was the recommended ram upgrade according to crucial and corsair. Please advise

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-21-2019 02:09 PM

HP Recommended

@PedroBB 

 

The manual says

 

Supports dual-channel memory
PC4-17000, 2133-MHz, DDR4 SODIMMs

NOTE:450 models run at 2133 MHz; 455 models run at 1866 MHz


Supports the following configurations:

● 16384 MB (8192 × 2; dual channel)

● 12288 MB (8192 + 4096; dual channel)

● 8192 MB (8192 × 1)

● 8192 MB (4096 × 2; dual channel)

● 4096 MB (4096 × 1)

 

Please check your existing RAM and ONLY use same specs

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎11-21-2019 02:09 PM

HP Recommended

@PedroBB 

 

The manual says

 

Supports dual-channel memory
PC4-17000, 2133-MHz, DDR4 SODIMMs

NOTE:450 models run at 2133 MHz; 455 models run at 1866 MHz


Supports the following configurations:

● 16384 MB (8192 × 2; dual channel)

● 12288 MB (8192 + 4096; dual channel)

● 8192 MB (8192 × 1)

● 8192 MB (4096 × 2; dual channel)

● 4096 MB (4096 × 1)

 

Please check your existing RAM and ONLY use same specs

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-22-2019 06:08 AM

HP Recommended

Thank you very much

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