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‎02-05-2024 07:32 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c1000 (4B770AV)
Operating System: Microsoft Windows 11

Hello, I have a Hp Laptop 17-cn1xxx in witch I wold like to upgrade the RAM if at all posible? And if it is posible what is the max capacity posible? 

 

Thanks 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2024 08:43 AM - edited ‎02-05-2024 08:44 AM

HP Recommended

Hi:

 

Chapter 5 of the service manual indicates the memory is removable/upgradable, and 2 x 8 GB of memory is supported.

 

Maintenance and Service Guide (hp.com)

 

If you want to see if more than 2 x 8 GB of memory will work, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for the model series indicates it will support 2 x 32 GB of memory:

 

HP - Compaq HP 17-cn1000 | Memory RAM & SSD Upgrades | Crucial.com

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‎02-05-2024 08:43 AM - edited ‎02-05-2024 08:44 AM

HP Recommended

Hi:

 

Chapter 5 of the service manual indicates the memory is removable/upgradable, and 2 x 8 GB of memory is supported.

 

Maintenance and Service Guide (hp.com)

 

If you want to see if more than 2 x 8 GB of memory will work, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for the model series indicates it will support 2 x 32 GB of memory:

 

HP - Compaq HP 17-cn1000 | Memory RAM & SSD Upgrades | Crucial.com

1 person found this reply helpful
Was this reply helpful? Yes No
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