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‎06-08-2022 01:46 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2K7AV)
Operating System: Microsoft Windows 11

Looking to upgrade ram and storage. Board inside is the AMD Ryzen 5 5500U with Radeon Graphics. Factory installed 8gb memory and 256gb storage. Trying to find a manual for this laptop to see how many slots it has for everything as well as any feedback on max amounts of ram and any sort of limitations. The manual that comes up under its serial number is a bit off. Numbered items in a list don’t match the pictures. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2022 02:42 PM

HP Recommended

Hi:

 

This is the only service manual available, and it is for the 15-ee0xxx model series.

 

Maintenance and Service Guide HP ENVY x360 15 Convertible PCIMPORTANT! This document is intended for...

 

There is conflicting information in the manual.  Chapter 1 indicates the memory is soldered to the motherboard and cannot be upgraded.

 

Chapter 5 has a procedure to remove and replace the memory.

 

But we as forum members know that information in chapter 1 is incorrect, and the memory can be removed and replaced.

 

We also know the notebook can support up to 2 x 16 GB of DDR4-3200 memory.

 

You can refer to this discussion...

 

Solved: HP ENVY x360 Convert 15-ee1000 max memory. I want to upgrade... - HP Support Community - 830...

 

The notebook cannot run a PCIe Gen 4 NVMe SSD at its maximum advertised speed because the slot is Gen 3.

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎06-08-2022 02:42 PM

HP Recommended

Hi:

 

This is the only service manual available, and it is for the 15-ee0xxx model series.

 

Maintenance and Service Guide HP ENVY x360 15 Convertible PCIMPORTANT! This document is intended for...

 

There is conflicting information in the manual.  Chapter 1 indicates the memory is soldered to the motherboard and cannot be upgraded.

 

Chapter 5 has a procedure to remove and replace the memory.

 

But we as forum members know that information in chapter 1 is incorrect, and the memory can be removed and replaced.

 

We also know the notebook can support up to 2 x 16 GB of DDR4-3200 memory.

 

You can refer to this discussion...

 

Solved: HP ENVY x360 Convert 15-ee1000 max memory. I want to upgrade... - HP Support Community - 830...

 

The notebook cannot run a PCIe Gen 4 NVMe SSD at its maximum advertised speed because the slot is Gen 3.

1 person found this reply helpful
Was this reply helpful? Yes No
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