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‎11-24-2021 12:11 PM - last edited on ‎12-10-2021 05:44 AM by Retired

HP Recommended
Product: Hp 1000 notebook
Operating System: Microsoft Windows 10 (64-bit)

In settings my laptop shows there is 2 ram slot but when i open it there is only one. And its says 1 empty slot, what do i do? If it has only one slot then why in task manager it shows 2 slots. I want to upgrade my 2gb ram to 8gb. Serial number-[Personal Information Removed].

Processor- amd A4 3330mx

 

Category:
2 REPLIES 2

‎11-24-2021 12:30 PM

HP Recommended

@Abhishek123o 

 

This is an old machine, other slot is under its keyboard.

 

Regards.

BH
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‎11-24-2021 01:28 PM

HP Recommended

Hi, @banhien 

 

I have already answered this person's question this morning, and apparently my answer was either over looked or he doesn't want to follow my simple instructions to find out how much memory the PC will support.

 

Missing ram slot - HP Support Community - 8223650

 

In any event, chapter 4, page 52 of the service manual shows that there should be two memory slots in the same place, one on top of the other, so the memory is not under the keyboard.

 

 

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