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HP Recommended
hp pavillion 15do17tu
Microsoft Windows 7 (64-bit)

Actually i am having the hp pavillion model no 15do17tu

basicaaly i want to upgrade its ram from 2 gb to 8 gb can anyone suggest me how i can fins a proper ram that is compatible with my pc.

i am having a same configuration ram of elpida company but my pc is booting  as it is showing caps light 3 blinks after one sec

what to do can anyone suggest me please...

how i can buy ram or find ram exactly to previous ram

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The crucial website indicates that those memory part numbers are what you would use for your notebook...

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-d017tu | Crucial.com

View solution in original post

8 REPLIES 8
HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook's model series.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15 (Intel Series) | Crucial.com

 

You can install up to 2 x 8 GB of DDR3L-1600 memory.

 

I recommend you buy a crucial memory chip because they guarantee compatiblity.

 

They have a Crucial India website where you can find this memory...

 

8 GB:

 

Crucial 8GB DDR3L-1600 SODIMM | CT102464BF160B | Crucial IN

 

4 GB:

 

Crucial 4GB DDR3L-1600 SODIMM | CT51264BF160B | Crucial IN

HP Recommended

if i online purchase the crucial ram it works for me or not.

because if i online purchase  it no options to returns or replace back it.

 

so please suggest me a good ram and hope so it works for me sir....!

HP Recommended

The crucial website indicates that those memory part numbers are what you would use for your notebook...

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-d017tu | Crucial.com

HP Recommended

i have replaced the same with 4 gb ram but now the issue is 

i want to upgrade it to 8 gb ram but after inserting ram in both ram slots pc would not boot 

i consult with it administrator  he was asking that ram slot is not working. or it may be faulty

what's the issue i dont know.

i have not opened yet laptop since it was purchased

how the ram slot be faulty 

ANYBODY van help me in this issue....?

 

HP Recommended

Did you buy the  4 GB Crucial memory with that part number?

 

I don't think the memory slot is faulty because normally if the slot is faulty, the notebook works fine but the memory in that slot is not seen.

 

Unfortunately, I would not be able to help you as to why the memory is not working in both slots.

HP Recommended

sir,

the ram which is previously installed in my laptop

i ejected the ram and insert into second ram slot but the pc would not boot up

it was blinking caps lock button 

whats the issue i dont know

how to troubleshoot it

beacuse if the ram is working in slot one 

then it will also works fine on ram slot  2

 

please suggest me to troubleshoot sir.. 

HP Recommended

Some model notebooks require that the memory be installed in slot 1 before you can install memory in slot 2.

 

I am not a PC repair tech by trade or training, so unfortunately, I wouldn't be able to **bleep**.

 

If you have another DDR3L memory chip of any capacity (2 GB, 4 GB) install it in the second slot and see if the PC works.

HP Recommended

Some model notebooks require that the memory be installed in slot 1 before you can install memory in slot 2

i stand with your decision sir

but how can i troubleshoot suggest me some tips

i am installing ram in slot 2 but pc is not booting up sir

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