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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Ram upgradation

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04-25-2021 12:02 PM
Actually i am having the hp pavillion model no 15do17tu
basicaaly i want to upgrade its ram from 2 gb to 8 gb can anyone suggest me how i can fins a proper ram that is compatible with my pc.
i am having a same configuration ram of elpida company but my pc is booting as it is showing caps light 3 blinks after one sec
what to do can anyone suggest me please...
how i can buy ram or find ram exactly to previous ram
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Accepted Solutions
04-26-2021 07:13 AM
The crucial website indicates that those memory part numbers are what you would use for your notebook...
Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-d017tu | Crucial.com
04-25-2021 12:18 PM
Hi:
Below is the link to the Crucial memory report for your notebook's model series.
Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15 (Intel Series) | Crucial.com
You can install up to 2 x 8 GB of DDR3L-1600 memory.
I recommend you buy a crucial memory chip because they guarantee compatiblity.
They have a Crucial India website where you can find this memory...
8 GB:
Crucial 8GB DDR3L-1600 SODIMM | CT102464BF160B | Crucial IN
4 GB:
04-26-2021 07:13 AM
The crucial website indicates that those memory part numbers are what you would use for your notebook...
Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-d017tu | Crucial.com
04-26-2021 11:03 AM
i have replaced the same with 4 gb ram but now the issue is
i want to upgrade it to 8 gb ram but after inserting ram in both ram slots pc would not boot
i consult with it administrator he was asking that ram slot is not working. or it may be faulty
what's the issue i dont know.
i have not opened yet laptop since it was purchased
how the ram slot be faulty
ANYBODY van help me in this issue....?
04-26-2021 12:21 PM
Did you buy the 4 GB Crucial memory with that part number?
I don't think the memory slot is faulty because normally if the slot is faulty, the notebook works fine but the memory in that slot is not seen.
Unfortunately, I would not be able to help you as to why the memory is not working in both slots.
04-27-2021 05:38 AM
sir,
the ram which is previously installed in my laptop
i ejected the ram and insert into second ram slot but the pc would not boot up
it was blinking caps lock button
whats the issue i dont know
how to troubleshoot it
beacuse if the ram is working in slot one
then it will also works fine on ram slot 2
please suggest me to troubleshoot sir..
04-27-2021 07:07 AM
Some model notebooks require that the memory be installed in slot 1 before you can install memory in slot 2.
I am not a PC repair tech by trade or training, so unfortunately, I wouldn't be able to **bleep**.
If you have another DDR3L memory chip of any capacity (2 GB, 4 GB) install it in the second slot and see if the PC works.
04-27-2021 10:47 AM
Some model notebooks require that the memory be installed in slot 1 before you can install memory in slot 2
i stand with your decision sir
but how can i troubleshoot suggest me some tips
i am installing ram in slot 2 but pc is not booting up sir