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HP 2000-369wm notebook, product # QE339UA#ABA
Microsoft Windows 10 (64-bit)

Hello, I have a HP 2000-369 with 4GB’s of Ram, I was wondering the factory specs for a Ram upgrade, it has an HP brand motherboard and BIOS version F.47 and H270 chipset. The tool on the crucial site says to use either DDR3 PC3-12800 • CL=11 • UNBUFFERED • NON-ECC • DDR3-1600 • 1.35V or to use DDR3L-PC3-14900 • CL=13 • UNBUFFERED • NON-ECC • DDR3-1866 • 1.35V. All I found online about my factory RAM is a few posts saying it’s 4GB of 1333mhz ? haven’t cracked it open yet) just want to make sure I can use either of those. Thanks in advance. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Welcome to the HP Support Community  @Diddy10121 

 

Supports up to 8192 GB of system RAM:  DDR3/1333-MHz

 

Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c03138231

 

HP 2000-369WM Notebook PC Product Specifications:

 

https://support.hp.com/us-en/product/hp-2000-300-notebook-pc-series/5145724/model/5171088/document/c...

 

REO

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3 REPLIES 3
HP Recommended

Welcome to the HP Support Community  @Diddy10121 

 

Supports up to 8192 GB of system RAM:  DDR3/1333-MHz

 

Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c03138231

 

HP 2000-369WM Notebook PC Product Specifications:

 

https://support.hp.com/us-en/product/hp-2000-300-notebook-pc-series/5145724/model/5171088/document/c...

 

REO

HP Recommended

Thank you for the help!!

HP Recommended

Your very welcome @Diddy10121 

 

REO

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