• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-17-2018 06:45 AM

HP Recommended
Product: XB778PA#ACJ
I want to upgrade my ram memory..currently my only one slot is working and in it there is 2gb ram...To how much i can upgrade the ram .only one slot is in working condition and i have to intall in that slot only
Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-17-2018 08:17 AM

HP Recommended

No the 8 gb max assumes 2 slots. Biggest single module is 4 gb. 

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎07-17-2018 07:03 AM

HP Recommended

Hi @Kora123

 

i was able to find the manuals for your PC 

 

http://h10032.www1.hp.com/ctg/Manual/c02657339

 

Your PC supports upto 8GB of RAM

 

Page 2 : Memory info (Speed,type,Etc...)

Page 60 : How to remove/Replace.

 

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎07-17-2018 07:17 AM

HP Recommended
Can i install 8gb in one slot or....4gb each
Was this reply helpful? Yes No

‎07-17-2018 07:19 AM - edited ‎07-17-2018 08:27 AM

HP Recommended

You can install 4GB in one slot

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎07-17-2018 08:17 AM

HP Recommended

No the 8 gb max assumes 2 slots. Biggest single module is 4 gb. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.