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- HP Community
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- Notebook Hardware and Upgrade Questions
- Re: Ram upgrade hp pavillon 360x to 32gb

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09-23-2024 06:44 PM
have the Pavillon 360x 12th gen, and it came with 8gm ram, does someone know if can upgrade to 32gb?
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Accepted Solutions
09-23-2024 07:24 PM
Yes, unfortunately your notebook is one of those where the memory is an integral part of the motherboard and cannot be upgraded.
The 14-ek0xxx model series came with motherboards with either 8 GB or 16 GB of onboard memory.
09-23-2024 06:57 PM
Some of these newer Pavilion x360 models have memory that is an integral part of the motherboard and cannot be upgraded--especially the 13" models.
Please post the product number of your notebook so I can see what your options might be.
Run the Windows system information app and the product number will be found on the System SKU line about 1/4 of the way down on the report.
09-23-2024 07:24 PM
Yes, unfortunately your notebook is one of those where the memory is an integral part of the motherboard and cannot be upgraded.
The 14-ek0xxx model series came with motherboards with either 8 GB or 16 GB of onboard memory.