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my laptop already has 8g ram  Micron MTA8ATF1G64HZ-3G2J1 3200MHz DDR4 PC4-25600 SODIMM  from the factory, I bought another 8g ram Kingston 8 GB PC4- 3200AA 3200Mhz So-Dimm .

when i added  the new one (only) the laptop did not start, i changed the slot it did not start either. 
I added both of the ram it did not either, the capslock lamp keeps blinking when the new ram (kingstone) is added. 
when i keep the old ram the laptop work fine ! 
can you please advice what is the problem 

check the attacjed picture of both rams 
WhatsApp Image 2023-11-10 at 3.22.46 PM.jpegWhatsApp Image 2023-11-10 at 3.24.39 PM.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi:

 

The problem is that the Kinsgston memory is 1Rx16.

 

It cannot exceed 1Rx8 like the Micron chip.

 

Samsung 8GB DDR4 3200MHz SODIMM PC4-25600 CL22 1Rx8 1.2V 260-Pin SO-DIMM Laptop Notebook RAM Memory ...

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3 REPLIES 3
HP Recommended

Hi:

 

The problem is that the Kinsgston memory is 1Rx16.

 

It cannot exceed 1Rx8 like the Micron chip.

 

Samsung 8GB DDR4 3200MHz SODIMM PC4-25600 CL22 1Rx8 1.2V 260-Pin SO-DIMM Laptop Notebook RAM Memory ...

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Thank you sir very much i will try to replace it 

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You're very welcome.

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