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- Ram upgrade issue with hp gamming pavilion Model 15dk1000nt

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11-10-2023 05:28 AM
my laptop already has 8g ram Micron MTA8ATF1G64HZ-3G2J1 3200MHz DDR4 PC4-25600 SODIMM from the factory, I bought another 8g ram Kingston 8 GB PC4- 3200AA 3200Mhz So-Dimm .
when i added the new one (only) the laptop did not start, i changed the slot it did not start either.
I added both of the ram it did not either, the capslock lamp keeps blinking when the new ram (kingstone) is added.
when i keep the old ram the laptop work fine !
can you please advice what is the problem
check the attacjed picture of both rams
Solved! Go to Solution.
Accepted Solutions
11-10-2023 07:17 AM
Hi:
The problem is that the Kinsgston memory is 1Rx16.
It cannot exceed 1Rx8 like the Micron chip.
11-10-2023 07:17 AM
Hi:
The problem is that the Kinsgston memory is 1Rx16.
It cannot exceed 1Rx8 like the Micron chip.