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- HP Community
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- Re: Ram upgrade with warrenty

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12-10-2018 09:53 AM
Hello,
im looking to upgrade my ram from 8gb to 32gb, although i have a 3 year care pack, i was wondering how do i do this and still keep my warrenty in tact?
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Accepted Solutions
12-10-2018 10:50 AM
Hi,
Yes you can upgrade RAM as it is an accepted practice. As @REO51ST states keep any original parts in case you need to send it for repairs.
On page 51 of service manual you can see the steps to upgrade RAM
http://h10032.www1.hp.com/ctg/Manual/c05918213
You can also take a look at these HP videos which can help:
http://h20574.www2.hp.com/results.htm?SID=1009924091&MEID=1AEFBDF1-9857-483A-9D66-CEEF768B460C
Or get it upgraded at your local trusted technician.
Hope it helps,
David
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Please click on accept as solution if answered your question
12-10-2018 10:43 AM
Welcome to the HP Support Community @Griffskii
You can upgrade your Memory, HDD, CPU, Wifi, etc without voiding your Warranty.
But if you break anything doing the upgrade you pay for it.
If you need to send it in for Warranty Repair at a later date it must have all the original equipment installed.
So save any equipment that is replaced until the Warranty has expired.
REO
12-10-2018 10:50 AM
Hi,
Yes you can upgrade RAM as it is an accepted practice. As @REO51ST states keep any original parts in case you need to send it for repairs.
On page 51 of service manual you can see the steps to upgrade RAM
http://h10032.www1.hp.com/ctg/Manual/c05918213
You can also take a look at these HP videos which can help:
http://h20574.www2.hp.com/results.htm?SID=1009924091&MEID=1AEFBDF1-9857-483A-9D66-CEEF768B460C
Or get it upgraded at your local trusted technician.
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question