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‎04-21-2019 03:22 PM

HP Recommended
Product: HP stream x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

Can the Ram be upgraded from 2gb to at least 4gb? 

3 REPLIES 3

‎04-21-2019 03:50 PM

HP Recommended

@Traveldeb 

 

We need to know EXACTLY what is your HP stream x360 convertible ?  Please use the following instructions to find out the model/product of your machine:


  https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎04-21-2019 04:58 PM

HP Recommended

It's an 11-aa0xx, product no. Z6Y19PA#ABG

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‎04-21-2019 05:09 PM

HP Recommended

@Traveldeb 

 

With product no. Z6Y19PA#ABG, your machine is an HP x360 Convertible 11-ab015TU, not aa0xx, its specs

 

     https://support.hp.com/au-en/document/c05359245

 

It already has 4GB of RAM which is the maximum for machine with 32 GB eMMC of storage.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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