• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY X360 - 13-ar0501sa

Hello. I have a HP envy 360 13-ar0501sa. Am I able to upgrade the RAM? I have 8gb I would like to upgrade to 16gb 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the specs for your notebook.

 

HP ENVY X360 - 13-ar0501sa Product Specifications | HP® Customer Support

 

It comes with 8 GB DDR4-2400 SDRAM (onboard) memory.

 

'Onboard' means the memory is an integral part of the motherboard and cannot be upgraded.

 

Chapter 3 of the service manual shows that different motherboards were offered in the model series.

 

Maintenance and Service Guide HP ENVY x360 13 Convertible PCIMPORTANT! This document is intended for...

 

Motherboards come configured with either 8 or 16 GB of onboard memory.

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

Below is the link to the specs for your notebook.

 

HP ENVY X360 - 13-ar0501sa Product Specifications | HP® Customer Support

 

It comes with 8 GB DDR4-2400 SDRAM (onboard) memory.

 

'Onboard' means the memory is an integral part of the motherboard and cannot be upgraded.

 

Chapter 3 of the service manual shows that different motherboards were offered in the model series.

 

Maintenance and Service Guide HP ENVY x360 13 Convertible PCIMPORTANT! This document is intended for...

 

Motherboards come configured with either 8 or 16 GB of onboard memory.

HP Recommended

Is there an alternative? I use adobe softwares. My laptop is struggling particularly with adobe premier pro. After research I have found that premier pro ideally needs 16gb of ram. But as I only have 8gb of ram cannot upgrade the ram. Is there anything else I can do? 

HP Recommended

Unfortunately, there's nothing you can do that I know of. 

HP Recommended

thank you for your reply. The only solution I have found after researching is putting a USB on readyboost. But I doubt it will help me much. Worth a try though I guess? 

 

Thanks again 🙂 

HP Recommended

You're very welcome.

 

Yes, you can try that.

 

I didn't suggest it because normally using a USB flash drive as additional memory slows down the works.

 

If you are going to do it, use a USB3 flash drive and plug it into a USB 3 port to get the best results.

HP Recommended

thank you so much for that info, it’s really helpful. What do you mean exactly by slowing down the works? Is it defeating the reason for me doing it? 🙂  thanks 

HP Recommended

You're very welcome.

 

Readyboost is really used to help slow mechanical disk drives on PCs with limited memory (< 8GB) which your PC does not have.

 

You can read the article at the link below for more info on how it works.

 

How To Speed Up Windows Using ReadyBoost And USB Drive? Does It Still Work? (fossbytes.com)

 

I think the only way you are going to find out if it helps any is to give it a try--especially if you already have an available USB 3 flash drive you can use.

 

 

HP Recommended

Thank you for all of your help! It is greatly appreciated 🙂 

HP Recommended

Anytime.

 

Glad to have been of assistance. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.