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‎07-18-2025 10:43 AM

HP Recommended

I have a HP laptop model 14-bw022na.

Its has 4GB of RAM and I want to upgrade to 8.

The chip has a sticker with a part number of 862397-866.

The pupose is to speed it up, I'm assuming that having more RAM will assist?

Please can you advise what I need to do buy to upgrade? 

Many thanks,

Ian

 

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1 REPLY 1

‎07-18-2025 11:00 AM - edited ‎07-18-2025 11:04 AM

HP Recommended

Hi, Ian:

 

Below is the link to the service manual.

 

HP 14 Laptop PC (AMD)* Model numbers: 14-bw0xxHP 14g Laptop PC* Model numbers: 14g-bx0xxHP 14q Lapto...

 

Chapter 1 has the memory upgrade information.

 

I believe that the notebooks that come with the AMD A4 processors have one memory slot and the max memory is 1 x 8 GB.

 

This should be a compatible 8 GB memory chip for your notebook:

 

Timetec 8GB DDR4 2400MHz (DDR4-2400) PC4-19200 (PC4-2400T) Non-ECC Unbuffered 1.2V CL17 1Rx8 Single ...

 

Another thing you can do is to replace the 2.5" mechanical hard drive with a better performing 2.5" SATA SSD:

 

WD HDSSD 2.5" 1TB Blue™ SA510 PC 3D SSD 7mm : Amazon.co.uk: Computers & Accessories

 

 

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