Realtek RTL8xxx Series Bluetooth Driver

[CMots]

The Realtek RTL8xxx Series Bluetooth Driver asks to be installed every day! I install it, and it shows up again, and again, and ...

How do I stop it?

[Hawks_Eye · Accepted solution]

Hi @CMots 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It sounds like the Realtek Bluetooth driver is stuck in a loop, which can be frustrating.

Here are some steps to help you resolve this issue:

Uninstall the Driver Completely:

• Open Device Manager (search for it in the Start menu).
• Expand the "Bluetooth" section, right-click on the Realtek Bluetooth device, and select "Uninstall device".
• Check the box for "Delete the driver software for this device" if prompted, and then restart your laptop.

Download the Latest Driver:

• Visit the HP Support page for your laptop model and download the latest Realtek Bluetooth driver compatible with Windows 11.
• Install the driver manually after downloading it.

Disable Automatic Driver Updates:

• Open the Control Panel and go to System > Advanced system settings > Hardware > Device Installation Settings.
• Select "No (your device might not work as expected)" to prevent Windows from automatically reinstalling the driver.

Run Windows Update Troubleshooter:

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Run the "Windows Update" troubleshooter to check for any underlying issues.

Check for Conflicting Updates:

• Open Settings > Windows Update > Update history.
• Look for any failed updates related to the Realtek driver and uninstall them if necessary.

Use HP Support Assistant:

• Install and run the HP Support Assistant to ensure all drivers and firmware are up to date.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[CMots]

Hi Hawks_Eye! Thank you for the solution. The uninstall part worked fine. I did not see the need for the rest, since at restart the system downloads and installs the appropriate driver. As far as the continuous message from HP Support Assistant, I had to uninstall and reinstall that HP program to get rid of the repeated flags for updating the driver in question. So far, so good ...

[Hawks_Eye]

@CMots 

You are Welcome!

That's wonderful to hear! 

It’s great that the uninstall approach resolved the core issue, and reinstalling the HP Support Assistant was a smart move to clear up the repeated notifications.

It sounds like everything is running smoothly now—nicely done! If you ever need more help or have any other tech adventures to troubleshoot, I’m just a message away. 

Wishing you continued success and a seamless experience ahead! 😊

Regards,

Hawks_Eye.