• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-30-2020 05:17 PM

HP Recommended
Product: HP DV6
Operating System: Microsoft Windows 10 (32-bit)

HI

I got a laptop from Ebay in September as a HP DV6 with Windows 10 loaded on it. 8GB RAM and 500GB Hard drive with intel core i5 2410M processor. 

Now just on Saturday I dropped it accidently and fell the desk to the floor since then have ran tests primary hard disk self test initially said Hard Disk 1 Fault now its saying Hard Disk 1 error (303) which I read means its broken need a new one so looking for recommendations of which one to get. I will install it myself have found instructions... any help much appreciated.

Thanks!

2 REPLIES 2

‎11-30-2020 06:04 PM

HP Recommended

@srp123au 

My HP DV6 came with a 500GB SATA laptop drive -- but I wanted better performance, so I replaced that with a Kingston 500GB SATA SSD.  Runs a lot faster now.  You should consider doing the same as SATA SSD prices have come way down.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎11-30-2020 06:45 PM

HP Recommended

I personally would recommend Samsung drives, if you can find them on a good sale. Make sure to get the SATA version if you are replacing a hard drive.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.