• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp Notebook 15 bs-164tu
Microsoft Windows 10 (64-bit)

Some keys are not working in my keyboard. I want replace the key, can I replace my non back light key board with a back light keyboard. If so where can I buy one.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jaya_1676

Thank you for posting on HP Support Community.

 

After reading your post, I did go through the Product specifications of your product and found that you have Full-size island-style keyboard with numeric keypad installed on the PC. 

Click here:http://h10032.www1.hp.com/ctg/Manual/c05493257 to know more about keyboard (refer to 18 Chapter 3 Illustrated parts catalog)

 

NOTE: HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Jaya_1676

Thank you for posting on HP Support Community.

 

After reading your post, I did go through the Product specifications of your product and found that you have Full-size island-style keyboard with numeric keypad installed on the PC. 

Click here:http://h10032.www1.hp.com/ctg/Manual/c05493257 to know more about keyboard (refer to 18 Chapter 3 Illustrated parts catalog)

 

NOTE: HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.