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‎02-11-2024 04:04 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg0000 (9WF74AV)
Operating System: Microsoft Windows 11

Replaced my laptop battery with a compatible, HW03XL, user manual for replacement battery instructs settings that I cannot find.  Replacement battery calibration instructions starts out:  Set power supply option first.  I have Windows 11 and do not find "power supply" option in any of settings or control panel.  

 

HP Suppport Assistant provides some guidance re: battery calibration and I have done that guidance twice - e.g.  fully charge to 99%-100% leave connected to power adapter for 3 hours; disconnect power adapter, and use battery until PC powered off due to exhaustion of battery.  Reconnect power adapter until battery is charged to 100% and "run battery check" in HP Support Assistant.  

 

How many times do I have to do the HP Support Assistant guidance before the replacement battery is calibrated; or do I have a "bad" replacement battery and need to return / exchange it?

LLS
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