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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Replacement Battery for Envy 13-ad1xx

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06-16-2018 01:15 PM
Hello
1.I want to buy a replacement battery for my envy 13.
The battery id is 921439-855.
Where can i order it online from you?
2. I know there is another varient of 6 cell battery for this Laptop called 921438-855, can i upgrade it
to this battery? i know some of the envy 13 come with the 6 cell.
Im traveling alot so please try to help asap
Thank you!
06-16-2018 02:48 PM
Battery:
6-cell, 53-WHr, 2.55-AHr, Li-ion 921438-855
3-cell, 51-WHr, 4.45-AHr, Li-ion 921439-855
I believe rhe 6-cell is physically larger and cannot be used if you have something in the bay in the lower right corner of the laptop. You are probably best off replacing like kind for like kind. You can't order any parts from the Forum;that is not what we are about.
I tried to find it on HP Parts Store and it is not there. Did find it here:
Post back with any other questions but please accept as solution if this is the answer you needed.
06-16-2018 02:56 PM
Hello
I checked the ebay link and it seems that it is not a genuine product.
I got pictures of my battery and it have several differences.
How do i as a customer buy this part from hp??? i want to order online directley from hp and not from chineese ebay sellers.
Thanks
06-16-2018 03:01 PM
I checked the HP Part store for you and the part is not available there. The part on eBay is represented and pictured to be a genuine part and I guess I would ask you exactly where do you think HP batteries are made? New Jersey? And I have explained this is a User to User Forum. I have no access to HP's inventory or records so I guess that is all the help I have to offer and end this with wishing you the best of luck in your search.