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HP Recommended
HP Envy Laptop 17-bw0xxx
Microsoft Windows 10 (64-bit)

I'm trying to figure out where I can purchase a replacement battery for my HP Envy Laptop 17-bw0xxx.  

 

The battery doesn't keep a charge at all (immediately powers off if I unplug the laptop), so I ran the HP Battery Check.  The test result was "Primary BatteryReplace (42)", so I'm pretty sure I need a replacement.

 

I've tried searching in the HP Part Finder, but no battery is listed as a replacement part. Any idea on where I can purchase a replacement battery, and what the replacement battery part number is?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@tpel16 

 

What is your HP Envy Laptop 17-bw0xxx  machine ? The series has only one option for battery

 

                (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) part # L09281-855

 

which is N/A from HP Part store

 

                 https://partsurfer.hp.com/Search.aspx?searchText=L09281-855

 

Please try

 

              https://www.newegg.com/p/1B4-001S-011J8

              https://www.neweggbusiness.com/Product/Product.aspx?item=9siv1ry8yn7254&bri=9b-16j-0010-00zx9

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@tpel16 

 

What is your HP Envy Laptop 17-bw0xxx  machine ? The series has only one option for battery

 

                (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) part # L09281-855

 

which is N/A from HP Part store

 

                 https://partsurfer.hp.com/Search.aspx?searchText=L09281-855

 

Please try

 

              https://www.newegg.com/p/1B4-001S-011J8

              https://www.neweggbusiness.com/Product/Product.aspx?item=9siv1ry8yn7254&bri=9b-16j-0010-00zx9

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi Banhien,

If this helps, my model number is HP ENVY - 17t-bw000 CTO

Thanks!

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