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HP Envy x360 Convertible 15m-c0xxx
Microsoft Windows 10 (64-bit)

My laptop began to warp. I need a replacement battery and I can not determine which is the right one to get for my computer. I tried looking at other forums like this one (https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Replacement-battery-HP-Envy/td...) and the links given to this person are no longer working.  Please advise!

 

"The HP online manual says it's a L09281-855 - the HP parts webpage says this doesn't exist.  Using my product number, it lists six batteries, all of which are totally different - and none have either of the above numbers.

 

E-bay have about five batteries tagged with the L09281-855 number - but none of them list it as being suitable for my model, and looking at the pictures , none actually have this part number on them.

 

How am I actually meant to replace the battery?  Any ideas as to the correct way to identify a replacement?"

 

Thanks

3 REPLIES 3
HP Recommended

@Johndoenshene 

 

Firstly what is your HP Envy x360 Convertible 15m-c0xxx  ? Please use the following way to find out the model/product of your machine


              https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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,

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Hi, the product number is:  3WW57UA#ABA

 Is that what you were asking?

 

Thanks!

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