• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-06-2017 03:54 AM - last edited on ‎06-06-2017 10:16 AM by Retired

HP Recommended
Product: HP Envy 17
Operating System: Microsoft Windows 10 (64-bit)

My HP Envy 17 keyboard is having problems as some section of the keyboard ain't working. the notbook is old and out of warranty.

 

Product Number:E2G88EA#ACQ

Serial Number: (removed content)

 

I contacted the supplier with the product number as well as serial number but they could not find the keyboard part number nor could they provide me a quote for the replacement keyboard.

 

I need help

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2017 04:11 AM

HP Recommended

Hello @Nambass,

 

Welcome to FORUM !!!

 

 

Here is the manaul : http://h10032.www1.hp.com/ctg/Manual/c03922401

 

READ : PAGE-21-22 and 23.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-06-2017 04:11 AM

HP Recommended

Hello @Nambass,

 

Welcome to FORUM !!!

 

 

Here is the manaul : http://h10032.www1.hp.com/ctg/Manual/c03922401

 

READ : PAGE-21-22 and 23.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.