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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I just ordered my replacement directly from HP.  Thanks for the insight.  Had no problems ordering and it was quick.

HP Recommended

Hi.

The AmazonBasics USB Type-C to USB Type-C 2.0 Cable is not availabel on Amazon right now.  Could I use a USB Type-C to USB-A Male 3.1 Gen2 Cable instead with the Cable Matters 72W 4-Port USB-C Charger?

HP Recommended

No. The USB A cable does not provide the power required to charge the notebook. It is best to use USB C 3.1 but USB C 3.0 will work. There are several on amazon. 

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