Replacement battery for Envy Notebook - 17t-s000 CTO

[PigsFlying]

Hello!  The battery in my two-year-old Envy laptop is failing, and HP no longer sells replacement batteries.  The original battery part number is 800009-421, and the sticker says to replace with HP Spare 800049-001.  I see batteries on Amazon with that number, but the supported models listed are all Pavilions, not Envys.  Nothing seems to have this particular model or product number.  Any advice on the type/model of battery that should work (and/or things to avoid) would be much appreciated. Thanks!

[asmita6658]

@PigsFlying

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for a replacement battery.

Don't worry, I'm here to help! 

Here's the spare part# 800049-005. 

You may reach out to the HP Parts Store

Hope this helps!

Let me know if you have any other questions.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂

[PigsFlying]

Unfortunately, that part (800049-005) is not available in the HP Parts store (at least in the US).  Is there an alternative HP battery, or a compatible third-party equivalent?  Thank you.

[asmita6658]

@PigsFlying

Thanks for getting back to us.  I have sent you a Private Message with the contact details.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Let me know if you have any other questions. 

[rlaalsgh]

I have exactly the same problem. Can you please tell how to purchase replacement battery?

[asmita6658]

Hi @rlaalsgh

Welcome to the HP Support Community. 

Please Contact HP in your region to order a replacement battery for your computer. 

Have a great day!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[rlaalsgh]

As the person above mentioned, the product is not available in the US...

Can you please provide more detailed information? 

[KN4485]

The link to the parts store is no longer available. Also, I have only had mine for three years and the battery is completely dead. It is ridiculous that your company doesn’t make products that last for a decent amount of time and especially that your company doesn’t sell the replacement parts.