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‎01-08-2023 02:48 AM

HP Recommended
Operating System: Microsoft Windows 11

Bought an original HP  replacement battery for my Pavilion 15cw0999nb laptop but thuis one does notebook charge with the original power adapter. Only the white charging LED is blinking and battery capacity stays at 3%.

So I installed the old battery again and this one charges like before.

I have been reading on these forums I should do an update from the laptop BIOS, but I don’t know how to do.

 

Can somebody help with some detailed step by step instructies?

 

Thanks in advance for your help.

Bart

Category:
1 REPLY 1

‎01-15-2023 07:36 AM

HP Recommended

Hi @B-art1,

 

Welcome to the HP Support Community

 

I understand you need information on Updating BIOS for your HP Pavilion - 15-cw0999nb. Not to worry I will help you to get a resolution to resolve the issue.

 

Click on this link to open the driver's page: Software and drivers for HP Pavilion - 15-cw0999nb

 

Please refer to this document: Updating the BIOS (Basic Input Output System)

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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