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HP Recommended
Envy TS17 Notebook
Microsoft Windows 10 (64-bit)

I've been trying to find out where to get a replacement battery for my notebook. The phone number provided to order parts is no longer in service. It is a primary battery that seems to have gone bad. Product number for the computer is E8A11UA if anyone can help, this is my primary computer. I'd hate to go to Batteries Plus to replace this battery.

1 ACCEPTED SOLUTION

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HP Recommended

@gatito761

 

Unfortunately no available in Part Store

 

    http://partsurfer.hp.com/Search.aspx?searchText=E8A11UA

 

You have to use part number and search elsewhere such as Amazon, eBay.

 

    https://www.amazon.com/United-Power-premium-710417-001-Battery/dp/B01DU0KMFO

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@gatito761

 

Unfortunately no available in Part Store

 

    http://partsurfer.hp.com/Search.aspx?searchText=E8A11UA

 

You have to use part number and search elsewhere such as Amazon, eBay.

 

    https://www.amazon.com/United-Power-premium-710417-001-Battery/dp/B01DU0KMFO

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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