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‎04-02-2019 05:25 AM

HP Recommended
Product: HP Envy Notebook D008na
Operating System: Microsoft Windows 10 (64-bit)

Hi, this laptop has broken hinges (both completely snapped through) and a damaged display panel. I see the hinges are no longer available on the HP parts store. I am wondering how cost effective/easy it will be to replace the hinges. I am in the UK and an ebay search is bringing up several display panels but just one possibility for a single hinge.

If I can't find the hinges is there an alternative way to keep the laptop together or do I just give up, strip this one and use the money towards a new one?

Thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2019 08:52 AM

HP Recommended

@Jo_G

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP

View solution in original post

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1 REPLY 1

‎04-02-2019 08:52 AM

HP Recommended

@Jo_G

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
Was this reply helpful? Yes No
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