• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hello everyone. I am seeking some immediate assistance on obtaining an internal battery for a HP Envy Laptop, model #13-aq1185nr. I was told by Best Buy that I need to buy the battery and they will install it. Now, I could buy a new laptop and see them on sell. BUT, I’ve got data/information saved on the hard drive and how can I get access to that data with replacing the battery. Thanks. 

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

L08496-855
Assembly-battery 4CELL 53Wh 3.54Ah LI KC

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP L08496-855 battery part number on Amazon, eBay or laptopbatteryexpress.com and find a compatible aftermarket battery that references the HP part number.

 

You can also contact HP's authorized parts suppliers at the link below and see if any of them have the part you need.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.